SynKro Southwest offers a 30-day money back guarantee on Unlimited Premium Fixed services and any purchased synKro devices - no questions asked! The 30 day period starts when your service is activated, not when purchased.

We will uninstall the outdoor modem with minimal impact to your premise and the device.

The outdoor modem is returned to synKro Southwest. 

No refund on new account set up fee and installation fee.

Refunds will be applied to the original payment method. As soon as the outdoor modem is returned.